Refund Policy

Returns

Taste Guarantee/Return Policy: We are so sure you'll love UnBelievaBUNS, we offer a 100% money back guarantee!

The taste guarantee is on a single product (ex: 1 bag of buns). To be eligible you must contact us within 14 days of receiving your order and will be granted as a one time guarantee per customer. For perishable products, they are kept frozen in our warehouse until the day it ships. It is strongly recommended to freeze this product upon receipt. Failure to freeze upon receipt, or any other user error, may forfeit your right to a refund.

For approved taste guarantee claims, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Please contact us directly with any questions or concerns:  customerservice@unbelievabuns.com